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Policies


Copyright Policy

We at WOWhouseplans.com take copyright laws very seriously, because they are the means by which our house plans are protected from theft or misuse by individuals or other companies. It is our policy to investigate, and if necessary pursue legal action to stop, known or suspected instances of copyright infringement related to the house plans available through WOWhouseplans.com or through any other medium we may use to sell or display our house plans. Copyright infringement is a serious offense, and not knowing the copyright laws relating to house plans, or "architectural works", can be a costly mistake.

When you purchase a house plan from WOWhouseplans.com, you are actually purchasing sets of blackline prints of the associated house plan design as well as a single-use license or authorization to build one dwelling using those sets of blackline prints. Without the prior express written consent of WOWhouseplans.com, neither the house plan design, nor the sets of blackline prints of a house plan design, can be reused or resold in total, in part, or with any degree of modification by you or any other party. Repurchasing a house plan through our website gives you another single-use license to build one additional dwelling using only the newly purchased sets of blackline prints, not the sets of blackline prints you received with your first purchase. WOWhouseplans.com retains the title to and ownership of all original files, documents, and designs associated with any sets of blackline prints sold through our website. All of the house plans on WOWhouseplans.com are protected under federal copyright laws in Title 17 of the U.S. Code and in Title 37 of the Code of Federal Regulations.

Hiring an individual or company to build your house, does not change the limit of one dwelling that can be built using the sets of blackline prints associated with the construction of your house. If you do not personally purchase the sets of blackline prints that are used to build your house and your builder is illegally reusing sets of blackline prints to build your house, an injunction to stop all work on or interaction with your house can be placed prior to, during, or after its construction while legal claims of copyright violation are investigated. With the recent strengthening of copyright laws, copyright infringement settlements for statutory damages up to $150,000.00 in addition to legal fees are now possible, as are court ordered forfeitures of all case-related profit obtained by an infringing party or parties.

Copyright infringement is a serious offense. WOWhouseplans.com both investigates suspected violations and, if necessary, pursues legal action against known violations of copyright laws and regulations that protect against the misuse of our house plans and their associated designs. For more information on the above mentioned copyright laws and regulations, go to http://www.copyright.gov.


Privacy Policy

WOWhouseplans.com takes seriously the privacy of those that visit our website. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing the website, WOWhouseplans.com, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

• To correspond with us
• To sign up for a newsletter or mailing list
• To create an account with us
• To receive specific information from us such as shipping or customization estimates
• To purchase a house plan or any other product on our website
• Or any other such activity that we deem necessary

WOWhouseplans.com does not collect any personally identifiable financial or health-related information, and we do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

WOWhouseplans.com owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. WOWhouseplans.com may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

“Cookies” are small pieces of information that websites may transfer to your computer’s hard drive to store various data such as your preferences for a particular website. We may use cookies to provide you with better service. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of WOWhouseplans.com if you do so.

How is personally identifiable information safeguarded?

WOWhouseplans.com utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

WOWhouseplans.com may contain links to other internet websites. WOWhouseplans.com neither controls nor endorses external websites and is not responsible for the content of such websites. This policy does not cover the privacy policies and data collection practices of non-WOWhouseplans.com websites.

How to opt out of correspondence‚Ä®

Based on the information a user has provided, WOWhouseplans.com may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.


Refund Policy

No refunds or exchanges are allowed on purchases through WOWhouseplans.com. Due to the immediate and significant cost to prepare and print your order prior to shipment and due to the potential for copyright infringement on a shipped order, all sales are final when your payment is received by WOWhouseplans.com. (See our Copyright Policy for more details on copyright infringement)

You are responsible for making sure that the dwelling, to be constructed using the sets of blackline prints that you purchase from WOWhouseplans.com, will fit on your building site while accommodating any setbacks, covenants, servitudes, right of ways, and the like that are associated with the neighborhood or area in which your dwelling will be built. Prior to the completion of any purchase through WOWhouseplans.com, you will be required to confirm that you have read and agree to our Conditions of Sale which make reference to this refund policy.


Shipping Policy

Upon successful completion of your purchase from WOWhouseplans.com, your order is processed, printed, and prepared for shipping within 2 - 4 business days. It is then shipped via UPS Standard Ground, and you are provided with a tracking number which is sent to the email address you provide on our Check Out page. Depending on the distance of your shipping destination from our headquarters in North Louisiana, UPS Standard Ground takes approximately 1 - 4 business days to ship within the contiguous U.S.A. For further details on UPS deliveries via Standard Ground or to use your tracking number to check the status of your UPS shipment, you may go to http://www.ups.com. Please note: UPS does not deliver to post office boxes, and weekends and federal holidays are not considered business days.

Customization requests delay the normal 2 - 4 business days required for shipping preparation, and the amount of delay depends on the amount of customization requested. Before you make your purchase you may submit our Customization Request form for more information on customizing a WOW house plan. If your order includes a plot plan, the plot plan is prepared and electronically delivered separately from the rest of your order. (See our Plot Plan Request page for more details)

The fee for shipping within the contiguous United States of America is $40.00 (USD). For orders requiring shipment to locations outside the contiguous U.S.A., please use our Contact Us form to request a special shipping quote for your order prior to purchase. WOWhouseplans.com reserves the right to decline any purchase requiring shipment outside the contiguous U.S.A. (Alaska, Hawaii, and all off-shore U.S.A. territories are NOT part of the contiguous U.S.A.)       

On our Check Out page, which you complete prior to making your purchase, you are required to select whether or not a delivery signature is required. If your shipped order is returned to WOWhouseplans.com, whether no one is available to sign for the delivery at your shipping destination or for any other reason deemed necessary by the shipping company, no credit is issued for the shipping charges on your returned order. You will be charged another full shipping and handling fee for the redelivery of your order. For further details on UPS deliveries via Standard Ground with and without a required delivery signature, you may go to http://www.ups.com.

If upon arrival you suspect your order is damaged, be sure to open the package in the presence of the delivery person. If your order is damaged, write the word “Damaged” next to your signature on the delivery acknowledgement. Be sure to save the shipping container and all packing materials for later inspection by the shipping company, if you are unable to open a damaged order in the presence of a delivery person. In all cases, immediately contact WOWhouseplans.com using our Contact Us form for further resolution of your situation.


Disclaimers and Warranties

The web page content on WOWhouseplans.com may have typographical, technical, or other errors. WOWhouseplans.com, the company, assumes no liability for errors or omissions in the content of these web pages and reserves the right to correct errors as needed.

The web page content on WOWhouseplans.com is provided "as is" without any other expressed or implied warranties, including, but not limited to, the implied warranties of fitness for particular purpose or of merchantability. WOWhouseplans.com, the company, assumes no liability for errors or omissions in the content of these web pages or in the content of web pages that are referenced by or linked to the content of these web pages.


Conditions of Sale

In the following text of this Conditions of Sale, the words “we”, “our”, and “us” refer to WOWhouseplans.com, the company. The words “you” and “your” refer to the individual(s) or company responsible for the purchase of any product available on or through WOWhouseplans.com, the website, in a given transaction. The words “the website” and “our website” refer to WOWhouseplans.com, the website.

When you purchase a house plan through the website, you are actually purchasing sets of blackline prints of the associated house plan design as well as a single-use license or authorization to build one dwelling using those sets of blackline prints. We retain ownership of and all copyrights to the house plan design. Without our prior express written consent, neither the house plan design, nor the sets of blackline prints associated with the house plan design, can be reused or resold in total, in part, or with any degree of modification by you or any other party. (See our Copyright Policy for more details)

All sales are final upon our receipt of your payment. Due to the immediate and significant cost to prepare and print your order prior to shipment and due to the potential for copyright infringement on a shipped order, no refunds or exchanges are allowed on any purchase made through the website. You are responsible for making sure that the dwelling, to be constructed using the sets of blackline prints that you purchase from the website, will fit on your building site while accommodating any setbacks, covenants, servitudes, right of ways, and the like, that are associated with the neighborhood or area in which your dwelling will be built. (See our Refund Policy for more details)

With regard to the dwelling built using the sets of blackline prints that you purchase through the website, compliance with all applicable codes, ordinances, regulations, and requirements before, during, and after construction is your responsibility. Prior to the construction of your dwelling, you are also responsible for checking all dimensions and materials and for verifying that all structural and framing members meet all applicable codes. A local builder or engineer will generally share some or all of this responsibility, but ultimately we do not. While we go to great lengths to make sure our house plan designs meet or exceed the standards of the International Residential Code at the time they are created, local and state building codes, requirements, etc. vary significantly from region to region; and they change on a regular basis. Certain states or areas have wind and/or seismic related codes, regulations, etc. that are not considered in our house plan designs. Prior to construction of the dwelling that will be built using the sets of blackline prints that you purchase through the website, you may need an engineer or architect, registered in the state where you plan to build, to review, update, and stamp your sets of blackline prints.

All products purchased through the website are provided "as is" without other expressed or implied warranty, including, but not limited to, the implied warranties of fitness for particular purpose or of merchantability. We assume no liability for consequential, incidental, special, or indirect damages, including, but not limited to, any economic loss resulting from use of any product purchased through the website, regardless of any prior advisement to us of said damage. Under any circumstance in which liability is imposed on us, the limit of that liability to you or any third party will not exceed the amount you paid through the website for the product.

There is a zip code restriction on the location in which a dwelling can be built using a house plan design or the sets of blackline prints associated with a house plan design purchased through the website. Any purchases associated with a restricted zip code will result in a declined purchase request. You may use our Contact Us form to request special consideration of your situation. (See FAQ #12 for more details)

All prices and conditions are subject to change without prior notification. We reserve the right to withhold finalization of your order or of any pricing on your order until we have confirmed that the prices shown on the website at the time of your purchase were not a result of typographical or other errors. If we discover such errors, your options will be to purchase the order at its corrected price or to decline your purchase altogether.

If your order is incomplete or incorrect, it is your responsibility to contact us within 72 hours of the delivery acknowledgement time of your order to request resolution of the matter. (Please use our Contact Us form)